Shipping Information: What are delivery times and terms?

We'll get your order to you swiftly so that you can get cooking.

* Free shipping to mainland US (excluding Alaska and Hawaii)


USA: Orders over $100 include free shipping to mainland USA (excluding Alaska and Hawaii). 

Shipping time: Orders placed before 2pm EST are normally dispatched on the same day and are estimated to take between 1 and 5 business days in transit. Orders are shipped from our East and West coast warehouses. 

Note that we cannot deliver to PO Box addresses.


Canada and International orders:

Shipping time: Orders placed before 2pm EST are normally dispatched on the same day and take between 1 and 7 business days in transit.

Note: Orders shipped outside of the US may be subject to import taxes, customs duties and fees levied by the destination country. Please check your country's import fees prior to checking out. 


UK: Orders over £75 include free next business day shipping within mainland UK. 

Shipping time: Orders placed before 11am UK time are normally shipped the same day and normally take one business day in transit. 


Europe: Free shipping for orders of £125 and up for Belgium, France, Germany, Ireland, Luxembourg, Netherlands and Switzerland

Shipping time: Orders placed before 11am UK time are normally shipped the same day and are expected to take between 1 and 7 business days in transit depending on your location. We send you a tracking link as soon as your order has been dispatched.


*International customers: Please note that there may be further customs duties or taxes to be paid on any imported items. These charges are not included in the shipping cost and cannot be refunded. 

Delivery times may vary during holiday seasons and busy periods. If you have placed a preorder, all items will be dispatched when the preorder is ready to ship.


Not sure if we ship to you? If you have an enquiry about shipping times, rates etc, please do not hesitate to get in touch via support@ooni.com.

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