Support Availability: Hit 'Contact us' to create your enquiry. Please note, we’ll aim to get back to you within 1 business day. If you have already received a ticket number from us and it hasn't been within 1 day, please do not create a new ticket, we will get back to you as quickly as we can.

When logging a ticket, please include as much detail as you can: Sharing your serial number, photos and videos in your first contact will help us to fix your issue as quickly as possible!

Shipping Status: For up-to-date information about shipping times, see our Shipping Page. If you’ve experienced any issues, you may be able to find your answer there before having to contact our team.

Returns: Have a question about making a return? See our Returns Page where you may be able to find your answer in our FAQs before having to contact our team.

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