Does Ooni have a returns policy?

Yes we do! We can return a product that is unused, in the original packaging, and within 60 days of receipt.

To initiate a return, contact us at and include:

  • Your original order number
  • The condition of your item(s)
  • The number of parcels that you would like to return
  • The reason for your return

For more information visit our Returns page.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.