If the ceiling vent in your Ooni Karu 16 doesn't move, or is stiff to move, you can loosen the fixings that hold it in place with the torx key that came wit...

If your Ooni Karu 16 thermometer is displaying the following:  'LLL'  - the minimum internal temperature has been reached (ie. below freezing)...

If your Ooni Karu 16 exceeds 932˚F / 500˚C, follow the steps below: If you are using gas: Make sure you are using the right gas tank. If the tank is too large, ...

If your Ooni Karu 16 is not reaching top cooking temperatures, follow the steps below. If using gas: Disconnect your regulator from the gas bottle and leav...

If your door becomes stuck, this is usually because the the bolts have been overtightened and heat expansion has set in. To fix this, loosen the bolts slightly ...

If your digital thermometer isn't giving you an accurate reading of your oven's internal temperature, wipe the thermocouple down with a dry paper towel....

If cooking with solid fuels: When cooking with solid fuels, there will always be some smoke and soot produced. You can minimize this however by following the ti...

If your Ooni Karu 16 Gas Burner is making a loud roaring sound, this may mean that your burner has ignited in the wrong spot. This is called 'backlighting&#...

Before following the steps below, please read the following safety advice: Always stand clear of your oven when igniting - ensure nobody is within 1 meter (3ft)...

Before following the steps below, please read the following safety advice: Always stand clear of your oven when igniting - ensure nobody is within 1 metre (3ft)...

If your control dial has melted,  submit a support request  and we'll be happy to send you out a replacement. Please include: Your oven's ...

Before following the steps below, please read the following safety advice: Always stand clear of your oven when igniting - ensure nobody is within 1 meter (3ft)...

If you experience the flame cutting out with your Ooni Karu 16 Gas Burner, it's important to carefully follow the outlined steps in this article ( The flame...