Troubleshooting
My Ooni Karu 2 (formerly Karu 12G) is getting too hot.
December 9 2024 12:00amRead ArticleIf your oven is getting too hot and cooking your pizza too quickly, follow the tips below. If cooking with gas: Turn your heat control dial to maximum and prehe...My Ooni Karu 2 (formerly Karu 12G) is showing signs of patina / oxidation.
December 9 2024 12:00amRead ArticleYes - it’s normal for parts of your Ooni Karu 2 that are exposed to extremely high temperatures to show signs of rust, patina or oxidation. This will not ...My Ooni Karu 2 (formerly Karu 12G) is producing lots of smoke/soot.
December 9 2024 12:00amRead ArticleIf cooking with solid fuels: When cooking with solid fuels, there will always be some smoke and soot produced. You can minimize this however by following the ti...My Ooni Karu 2 (formerly Karu 12G) isn’t getting hot enough (solid fuel)
December 9 2024 12:00amRead ArticleThis article is for advice on reaching top temperatures with solid fuel. If you're using gas, please read this article . If your Ooni Karu 2 isn't reach...My Ooni Karu 12 Gas Burner is making a loud roaring sound.
June 7 2023 2:06pmRead ArticleIf your Ooni Karu 12 Gas Burner or Ooni Gas Burner is making a loud roaring sound, this may mean that your burner has ignited in the wrong spot. This is called ...The flame in my Ooni Karu 12 Gas Burner is cutting out.
December 9 2024 12:00amRead ArticleBefore following the steps below, please read the following safety advice: Always stand clear of your oven when igniting - ensure nobody is within 1 metre (3ft)...I’m having trouble lighting my Ooni Karu 12 Gas Burner.
August 8 2024 1:39pmRead ArticleBefore following the steps below, please read the following safety advice: Always stand clear of your oven when igniting - ensure nobody is within 1 meter (3ft)...My Ooni Karu 12 Gas Burner is underpowered.
July 4 2024 1:16pmRead ArticleThe Ooni Karu 12 Gas Burner is compatible with both Ooni Karu 12 and Ooni Karu 12G . If your gas burner is underpowered, follow the steps below. Please no...My control dial has melted.
May 26 2023 3:45pmRead ArticleIf your control dial has melted, submit a support request and we'll be happy to send you out a replacement. Please include: Your oven's ...My Ooni Karu 12 Gas Burner has an uneven flame.
January 19 2024 11:42amRead ArticleBefore following the steps below, please read the following safety advice: Always stand clear of your oven when igniting - ensure nobody is within 1 meter (3ft)...How to tighten the FSD bolt for Ooni Karu 12 Gas Burner
July 4 2024 2:46pmRead ArticleIf you experience the flame cutting out with your Ooni Karu 12 Gas Burner, it's important to carefully follow the outlined steps in this article (The ...
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