If your Ooni Koda 16 exceeds 932˚F / 500˚C, follow the steps below: Make sure you are using the correct gas tank. If the tank is too large, the flame can become...

If your Ooni Koda 16 is not reaching the ideal cooking temperature of around 750-850˚F / 400-450˚C follow the steps below: Disconnect your regulator from the ga...

If your Ooni Koda 16 is making a loud roaring sound, this may mean that your burner has ignited in the wrong spot. This is called 'backlighting'.  ...

Before following the steps below, please read the following safety advice: Always stand clear of your oven when igniting - ensure nobody is within 1 metre (3ft)...

Before following the steps below, please read the following safety advice: Always stand clear of your oven when igniting - ensure nobody is within 1 metre (3ft)...

If you've overtightened or broken the natural gas nozzle, please submit a support request with a photo of the damaged part and we’ll be able to help o...

Note : It’s normal for Ooni’s wood and gas-fueled pizza ovens to reach 950°F (500°C). Before carrying out the following troubleshooting step...

If your Ooni Koda 16 isn't getting hot enough after converting to natural gas, follow the steps below. Note: these are instructions if you have installed th...

Before following the steps below, please read the following safety advice: Always stand clear of your oven when igniting - ensure nobody is within 1 metre (3ft)...

If using propane with your Ooni Koda 16, a small amount of smoke/soot can be expected. Ooni Koda 16 has been designed to burn cleanly once it has reached top te...

If your control dial has melted,  submit a support request  and we'll be happy to send you out a replacement. Please include: Your oven's ...

If you experience the flame cutting out with your Ooni Koda 16, it's important to carefully follow the outlined steps in this article ( The flame in my Ooni...