Troubleshooting
My Ooni Karu 2 Pro is getting too hot.
October 1 2024 9:30amRead ArticleIf your oven is getting too hot and cooking your pizza too quickly, follow the tips below. If cooking with gas: Turn your heat control dial to maximum and prehe...My Ooni Karu 2 Pro isn't getting hot enough or has an underpowered flame.
January 31 2025 10:57amRead ArticleIf your Ooni Karu 2 Pro is not reaching top cooking temperatures, follow the steps below. If using gas: Disconnect your regulator from the gas bottle and leave ...I can't open the door on my Ooni Karu 2 Pro when it's hot.
October 1 2024 9:29amRead ArticleIf your door becomes stuck, this is usually because the bolts have been overtightened and heat expansion has set in. To fix this, wait until your oven cools com...My Ooni Karu 2 Pro is producing lots of smoke/soot.
October 1 2024 9:29amRead ArticleIf cooking with solid fuels: When cooking with solid fuels, there will always be some smoke and soot produced. You can minimize this by following the tips below...My control dial has melted.
October 1 2024 9:29amRead ArticleIf your control dial has melted, submit a support request and we'll be happy to send you out a replacement. Please include: Your oven's serial number A ...The flame in my Ooni Karu 16 Gas Burner is cutting out.
August 12 2024 12:11pmRead ArticleBefore following the steps below, please read the following safety advice: Always stand clear of your oven when igniting - ensure nobody is within 1 meter (3ft)...My Ooni Karu 16 Gas Burner is making a loud roaring sound.
June 7 2023 2:06pmRead ArticleIf your Ooni Karu 16 Gas Burner is making a loud roaring sound, this may mean that your burner has ignited in the wrong spot. This is called 'backlighting&#...I’m having trouble lighting my Ooni Karu 16 Gas Burner.
January 10 2025 11:06amRead ArticleBefore following the steps below, please read the following safety advice: Always stand clear of your oven when igniting - ensure nobody is within 1 metre (3ft)...How to tighten the FSD bolt for Ooni Karu 16 Gas Burner
May 21 2024 10:59amRead ArticleIf you experience the flame cutting out with your Ooni Karu 16 Gas Burner, it's important to carefully follow the outlined steps in this article ( The flame...My Ooni Karu 16 Gas Burner has an uneven flame.
September 15 2023 12:09pmRead ArticleBefore following the steps below, please read the following safety advice: Always stand clear of your oven when igniting - ensure nobody is within 1 meter (3ft)...
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