If your Ooni Koda 12 exceeds 932˚F / 500˚C, follow the steps below: Make sure you are using the correct gas tank. If the tank is too large, the flame can become...

If your Ooni Koda 12 is making a loud roaring sound, this may mean that your burner has ignited in the wrong spot. This is called 'backlighting'. To fix...

Before following the steps below, please read the following safety advice: Always stand clear of your oven when igniting - ensure nobody is within 1 metre (3ft)...

Before following the steps below, please read the following safety advice: Always stand clear of your oven when igniting - ensure nobody is within 1 meter (3ft)...

Before following the steps below, please read the following safety advice: Always stand clear of your oven when igniting - ensure nobody is within 1 metre (3ft)...

If your Ooni Koda 12 is not  reaching the ideal cooking temperature of around 750-850˚F / 400-450˚C follow the steps below: Disconnect your regulator from ...

If using propane with your Ooni Koda 12, a small amount of smoke/soot can be expected. Ooni Koda 12 has been designed to burn cleanly once it has reached top te...

If your control dial has melted,  submit a support request  and we'll be happy to send you out a replacement. Please include: Your oven's ...

If you experience the Ooni Koda 12 not lighting, it's important to carefully follow the outlined steps in this article ( I’m having trouble lighting m...