My Ooni Connect™ Digital Temperature Hub displays "Hi/Lo" on the display.

If 'Hi/Lo' is appearing on your Digital Temperature Hub display, this is usually because: 

• The oven has exceeded the maximum temperatures
• The oven has exceeded the minimum temperatures

If you find this message appears when you're connected to Ooni Connect™ via the Ooni App, follow the below steps:

• Check your mobile device app store and ensure that you have downloaded the latest version of the Ooni App
• Disconnect the wires and remove the Digital Temperature Hub from your oven
• Remove the battery compartment from the Digital Temperature Hub
• Perform a factory reset by pressing the reset button (your Digital Temperature Hub can either be powered on or off)

• Replace the battery compartment and reattach the wires to your Digital Temperature Hub
• Replace the Digital Temperature Hub back onto your oven
• Proceed to reconnect the Digital Temperature Hub with the Ooni App

If the above steps haven't helped, please contact the Ooni Support Team, who will be happy to help.