I'm receiving an error message when registering my Ooni product.

If you see an error message when registering your Ooni product, please ensure you have enabled cookies.

If you have already declined cookies, you can re-enable them by following the steps below:

Step 1. Click 'Settings' in your browser.

Step 2. Click 'Security and privacy'.

Step 3. Click ‘Cookies and other site data’.

Step 4. In this section, there will be an option for allowing certain sites to always use cookies, and another option for always clearing cookies once you leave a certain page.

Step 5. Add the URL of the Ooni registration page (https://ooni.com/pages/product-registration) into whichever option you are comfortable with.

Note: The images above were taken from Google Chrome. Your view may vary slightly if using a different browser.

The registration page should now load for you.

If you're still seeing this error message, try loading the page in a private browsing/incognito mode window.