The flame in my Ooni Koda 16 is cutting out.
January 23 2024 3:44pm • Est. Read Time: 2 MINBefore following the steps below, please read the following safety advice:
- Always stand clear of your oven when igniting - ensure nobody is within 1 metre (3ft) of the front of the oven.
- Always allow 5-minute intervals between lighting attempts. This is to allow time for any gas to disperse.
- Make sure to read through the safety manual for your region:
If the flame cuts out after you release the control dial on your Ooni Koda 16, there may be an issue with your oven's 'Flame Safety Device (FSD)'. This inbuilt safety feature cuts off the gas if the thermocouple isn't reading a high enough temperature.
To fix this, follow the steps below:
- Leave your oven to completely cool down before handling.
- Wearing protective gloves, wipe down the thermocouple (see green circle in picture) with a dry paper towel. If you can't reach it, spray some compressed air toward it.
- After following the safety advice to ensure your setup is correct, push in and turn your control dial slowly for 5 seconds before you hear the *click* of ignition. Once this ignites, keep holding in the control dial for a further 5 seconds before letting go - this is to make sure those flames keep burning.
- If the issue persists, it may mean that the FSD bolt has become loose. Wait until the oven has completely cooled down before following the steps in this article: How to tighten the FSD bolt for Ooni Koda 16 as this will ensure that the thermocouple is reading correctly and it will allow gas to flow and your Ooni Koda 16 flame to stay alight.
If you live in the USA or Canada and the above tip hasn't worked:
Check to make sure your regulator hasn't had its surge protection triggered.
- Turn your Ooni Koda 16 to the OFF position.
- Disconnect the regulator from the propane tank.
- Reconnect the regulator and ensure it's fitting tightly.
- Slowly open up the gas flow at the propane tank about halfway until you can hear gas. Don’t open this up fully yet.
- Return to your oven. Push in and very slowly turn the control knob until you can hear gas flowing (this should only take 5 seconds). Wait 5 seconds more before you fully turn to hear the *click* of ignition.
- Keep the control dial pushed in for 20 more seconds.
- If this fails, turn the gas burner back to the OFF position and wait 5 minutes before trying again.
- If this works, return to your propane tank and open up the gas flow fully.
If the above steps haven't solved the issue, submit a support request and we'll be able to help. We'll ask you for:
- Your original order number
- Your oven's serial number
- A video of your setup that shows:
- Your oven being lit
- The flames while running
- Your gas tank and regulator
- How do I record / upload a video?