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Frequently Asked Questions
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Delivery and Shipping
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Ooni 3
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Ooni Fyra
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Ooni Karu
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Ooni Koda
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Ooni Koda 16
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Ooni Pro
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Other Ooni Products
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Video Guides and Resources
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Returns, Warranties and Spares
Recent articles
- Wood or Gas - is there a difference?
- ⛴LIVE: The Ever Given and Suez Canal: How it affects Ooni orders
- Where can I order wood or pellets?
- Ooni Karu Essentials Guides, Manuals and Blueprints
- Where can I find my serial number? I want to register my product.
- Will I be able to get spare parts for my Ooni?
Frequently Asked Questions
Delivery and Shipping
Ooni 3
FAQ
Care and Maintenance
Cooking
Getting the most from Ooni 3
Setting up, extinguishing and storing Ooni 3
- How do I assemble my Ooni 3?
- How do I light my Ooni 3?
- Where can I set up my Ooni 3?
- How long does it take for Ooni 3 to heat up?
- How much fuel do I need?
What else do I need when cooking with Ooni 3?
Ooni Fyra
Ooni Karu
Ooni Koda
FAQ
- Does Ooni Koda have a door?
- Does Ooni Koda have a chimney?
- Does Ooni Koda produce more smoke than your other pizza ovens because it doesn’t have a chimney? How does the smoke escape?
- Is there a flame safety device (FSD) built in to Ooni Koda?
- Can I use natural gas / butane?
Care and Maintenance
Cooking
- If I’m cooking with Ooni Koda but still want a wood-fired flavour, can I add a parcel of wood chips wrapped in aluminium foil inside the oven while I’m cooking pizzas?
- Is Ooni Koda just on or off? How do I select different temperatures?
- If I’m cooking with Ooni Koda but still want a wood-fired flavour, can I add a parcel of wood chips wrapped in aluminium foil inside the oven while I’m cooking pizzas?
- Is Ooni Koda just on or off? How do I select different temperatures?
Troubleshooting
Getting the most from Ooni Koda
Setting up, extinguishing and storing Ooni Koda
- Where should I set up my Ooni Koda?
- How do I extinguish Ooni Koda?
- How do I connect to the propane tank?
- How do I light Ooni Koda?
- What to do if flames go out?
What else do I need when cooking with Ooni Koda?
Ooni Koda 16
Ooni Pro
FAQ
- Why Ooni?
- Where can I set up my Ooni Pro?
- What kind of fuel can I use in Ooni Pro?
- How should I clean my Ooni Pro?
- How do I assemble my Ooni Pro?
Ooni Pro Care, Storage and Maintenance
Cooking
Getting the most from Ooni Pro
Setting up, fueling, extinguishing and storing Ooni Pro
- How do I assemble my Ooni Pro?
- What kind of fuel can I use in Ooni Pro?
- Can I use natural gas / butane?
- How long does it take for Ooni Pro to heat up?
- How do I light Ooni Pro using charcoal and wood?