Shipping Status: For up-to-date information about shipping times, see our Shipping & Returns Page. If you’ve experienced any issues, you may be able to find your answer there before having to contact our team.

Support Availability: Hit 'Contact us' below to create your enquiry and we’ll get back to you within 3 business days. Please include as much detail as you can: Sharing your serial number, photos and videos in your first contact will help us to fix your issue as quickly as possible!

Recent articles

Frequently Asked Questions

Delivery and Shipping

Ooni 3

Ooni Fyra

Ooni Karu

Ooni Koda


View all (8)

Care and Maintenance



Getting the most from Ooni Koda

Setting up, extinguishing and storing Ooni Koda

View all (6)

What else do I need when cooking with Ooni Koda?

Ooni Koda 16

Ooni Pro

Other Ooni Products

Video Guides and Resources

Returns, Warranties and Spares