How can we help you today?
Shipping Status: For up-to-date information about shipping times, see our Shipping Page. If you’ve experienced any issues, you may be able to find your answer there before having to contact our team.
Returns: Have a question about making a return? See our Returns Page where you may be able to find your answer in our FAQs before having to contact our team.
Support Availability: Hit 'Contact us' to create your enquiry and we’ll get back to you within 1 business day. Please include as much detail as you can: Sharing your serial number, photos and videos in your first contact will help us to fix your issue as quickly as possible!
-
Frequently Asked Questions
-
Ooni Fyra 12
-
Ooni Karu 12
-
Ooni Karu 16
-
Ooni Koda 12
-
Ooni Koda 16
-
Ooni 3
-
Ooni Pro 16
-
Other Ooni Products
-
Video Guides and Resources
-
Returns, Warranties and Spares
Recent articles
Frequently Asked Questions
Ooni Fyra 12
Ooni Karu 12
Ooni Karu 16
Ooni Koda 12
Ooni Koda 16
Ooni 3
Ooni Pro 16
FAQ
- Why Ooni?
- Where can I set up my Ooni Pro?
- How do I assemble my Ooni Pro?
- How long does Ooni Pro take to cool?
- How long does it take for Ooni Pro to heat up?